AudioImage™ SX8600 Music On Hold Adapter / Player /Recorder

 SKU#SX8600  ------  For a newer product please visit  https://www.iholdmusic.com/shop/

The SX8600  "all-in-one" Professional Call Handler /Call Manager / Auto Attendant with call Greeting (day and night mode) plus Music on Hold adapter / player/ recorder supports up to 4 co lines and up to 50 telephones. This is a super powerful and cost effective device to provide Music on Hold for any KSU or regular 1 to 4 line phones from: AT&T, Lucent , Bell , GE , IBM , Radio Shack , Sony , Southwestern Bell, TT systems, Vtech , Panasonic , Casio , Uniden. plus many more.

This model activates any telephone via the telephone's HOLD button! To activate the music on hold simply  press the HOLD button on the phone. To return to the call just re-select that line

Easy Installation: This device plugs into your lines. 


Just Plug the IN jacks to  the  wall jacks for L1/L2 and  L3/L4 then plug the AC adapter That is it!!.  there is  even convenient built-in  Phone jacks to allow you to plug in one of your phones, if  you need to share the wall jack. 

This Model automatically works on all of your phones within a10000 Sq. feet office space and when a hold button is pressed it automatically activates the audio! 

SX8600 is a also call manager that answers the incoming calls, provides day or night greetings, keeps the calls in a professional and pleasant "on hold environment with music/message on hold" until the calls can be handled. SX8600 ensures that all lines are answered thus providing a stress free environment, it provides the important professional "1st impression" and most importantly SX8600 manages each call until it can be handled.

Other call manager /auto attendant devices or services, answer an incoming line only, provide a greeting and then ring-through to the phones or go to voice mail, this creates either a non stop "ringing stress" or just a voice mail message, however SX8600 manages each call all the way so that any unanswered line is automatically taken to "on Hold" and then ringed back at 1 minutes intervals until it can be answered.

The SX8600 is also a state-of-the-art digital player /recorder with full user record-ability and ease of use. It provides a continuous-play digital audio system for music/message-on-hold, product/service announcement, background music or any other application requiring high quality audio playback.

  • Increase Sales 20% to 50% 
  • Right way to Invest in your Business
  • A "Music-On-Hold" system could pay for itself in the very first customer call who stays on the line and does not hang up!
  • A "Must have tool" for your business 
  • Don't leave customers "On-Hold" without it!   Read the AT&T research 
  • Sharpen Your Image with AudioImage™ 
 

      Features & Hardware Specifications:

  • Four lines, one or more telephones (maximum 50)
  • Only one device is needed for all of your telephones
  • Activates using the telephone's HOLD button on any telephone.

This model can be set to use voice activation technology and there for can support any corded or cordless or mixed telephone just by pressing HOLD!.

  • Superior sound quality with built -in digital player / recorder
  • Accepts virtually any audio source as well such as: Radio, CD player, digital player, PC speaker, PC CD-ROM jack, Tape player, etc.
  • Compatible with any telephone corded or cordless
  • Supports via the HOLD button or Flash button telephones models such as:
    • AT&T: 21070, 262, 272, 412, 422, 4952, 612, 622, 712, 722, 732, 742, 752, 812, 822, 830, 832, 842, 843, 853, 854, 874, 902, 912, 922, 944, 945, 952, 953, 954, 955, 962, 972, 964, 982, 992, SIGNATURE, FT483, FT484, 974, 984, 1040, 1070, 1080, 90240, 90529, 90889, 2462, E2562, E2662, EP5962
    • Brother Quatro: 412
    • Bell: 223, 232, 259, 261, 268, 367, 470, 52905, Sonecor 412, 412CID, 4900, BE5200, BE5300, Techline 420
    • Casio: SI460, SA400
    • Cortelco: 2720, 2740, 4125, 412541TP127S, TP127S
    • Epic: ET4000
    • Execufone: ITC-420, 420i
    • GE: 187, 2-9315-A, 2-9318, 2-9435-A -B -C, 2-9436-A, 2-9438-A, 2-9450-A -B -C -D -E -F, 2-9439-A to -EGL, 2-9451A, 2-9481, 2-9487GE2-A, 2-9488, 2-9638-A, 2-9975, 2-9488GE2-A, GE 2-9638-A, GE 2-9975, GE 25403, GE 25404
    • Pac Bell: 261, FE5350
    • IBM: 412, 412CID, 4900
    • Northern Telecom: Unity
    • Phonemate: PMG-4600, PMG-2400
    • Panasonic: KX-T3110, 3120, 3122, 3135, 3145, 3155, 3160, 3165, 3170, 3175, 3280, 3980-H, 3980-R7, 3981, KX-TC930, KX-TS20, KX-TS21, KX-TS25, KX-TS27, KX-TS208, VA-8400, KX-T3110, KX-T3120, KX-T3122, KX-T3135, KX-T3145, KX-T3155,
      KX-T3160, KX-T3165, KX-T3170, KX-T3175, KX-T3280, KX-T3281, KX-T3980-H,
      KX-T3980-R7, KX-T3981, KX-TC930, KX-TG2000, KX-TG2720, KX-TG2730, KX-TG2740,
      KX-TG4000, KXTG4000B, KXTG2000B, KX-TG4500, KX-TG5480, KX-TG6500, KX-TG6502, KX-TG6700, KX-TG6702,
      KX-TG650, KX-TGA200, KX-TGA400, KX-TGA420, KX-TGA650, KX-TGA670, KX-TS20,
      KX-TS21, KX-TS25, KX-TS27, KX-TS208, KX-TS3282, KX-TS4100, KX-TS4200,
      KX-TS4300, VA-8400, PQLV30024ZB
    • Qwest: NSQ412
    • Radio Shack: 206, 208, 209, 210, 212, 411, 412, 612, 43-373D, 43-430, 43-642, ET-180, 43-470, ET-184, ET-192, ET-193, 43-622, 43-469 , 1710, 1753
    • RCA: 25403 RCA, 25413RE3, 25414RE3, 25415RE3, H5400RE3 (works via Hold on cordless station as well), 25423, RCA 25424, RCA 25425, RCA 25450
    • Sony: IT-M804
    • SBC: 2105, 4000, SBC 2105, SBC 4000, SBC 410, SBC 420
    • Southwestern Bell: FT325, FT360, FT365BL FT383, FT412, FT483, FT484
    • Sprint/Radio Shack: SP-702 / 43-5702, SP-705
    • Starplus II: HAC2605, HAC2606
    • TMC: ET4000
    • TT Systems: 4012, 412, 412CID, 4900, 4300, 5100, 5200, 5300, 7993
    • Uniden: UB-420, Uniden 420
    • Verizon: NSQ412
    • Vtech: 4121

    Plus most other 2 line,  3 line or 4 line  telephones

    Please Note: "Hold Button" activation may be impossible to achieve with some phone models, or when using some combinations of desktop and cordless phones and answering machines. in that case device needs to be configured to activate via "Flash"

  • Can be set to support any telephone via FLASH button with instant activation as well (in that case Flash-Flash is used for call waiting, Centrex transfer, 3 way call etc.) 

Auto Attendant and call handling functions:

Four line Capacity: SX8600 can handle up to 4 incoming calls simultaneously, the number of rings to answer the calls and the period to hold the calls on hold can be set independently for each line from 1 to 4 rings and from 5 to 30 minutes.
Multi Line PBX: Two or more SX8600 can be used to support 6 lines, 8 lines or more.
User-Recorded greetings: SX8600 comes with a flash card with a total of over 17 minutes of high quality digital voice storage for up to four messages: a day greeting of up to 30 seconds, a night greeting of up to 30 seconds, a transfer message of up to 4 seconds, and a music/message on hold of up to 16.25 minutes
Built-in Music on Hold: SX8600 has integrated music on hold player/repeater with full recording capability.
Built-in Music on Hold adapter: SX8600 has integrated controller/adapter to support standard 1 to 4 line telephones for music on hold functions after the calls are answered and placed on hold as well.
Ring-Through Modes: SX8600 can be set via simple slide switch for:
1) Music on hold function only - no call answering , calls are answered live by office staff and when placed on hold they get music on hold.

2) Greetings plus music on hold, calls are answered with the day greeting then ringed through until answered by office staff or an answering device or service, SX8600 provides music on hold if the calls are placed on hold

3) Greeting plus call manager plus music on hold, each call is answered with the day greeting then ringed through for office staff to answer, if the call is not answered at a pre-specified number of rings then the call is automatically taken to music on hold and the ringing stops, every minute the call is ringed through again at another pre-specified number of rings so that it can be answered, this process is repeated until the call is answered or a pre-specified number of minutes (up to 30 minutes) has reached at which time the call will ring through until answered by a staff, SX8600 provides music on hold if the the call is placed on hold.

User programmable: SX8600 can be programmed for each incoming line independently for the number of rings to answer the call after playing the greetings from 1 to 4 rings, for the number of rings to answer the call again at the 1 minute periodic intervals from 1 to 4 rings and for the number of minutes to hold the call from 5 to 30 minutes.
Display lights: in addition to ringing through the phone themselves, SX8600 indicates with its LED lights which lines are in use, which lines are kept on music on hold during call manager intervals and which lines are on music on hold after the calls are answered and placed on hold.
Full connectivity: if a line is not occupied with an incoming call it can be used for an outgoing call automatically, if the line is occupied with an incoming call, selecting the line will stop the music on hold and connects the call, no need to wait for any greetings to finish.
Full power failure protection: In the event of any power failures, all lines are passed through to telephones or the phone system, all the settings on the SX8600 remain unchanged and kept in the flash memory, music on hold playback and repeat functions resumes automatically once the power is restored.
Night mode: In night mode SX8600 will answer calls and play the night greeting message, after the night greeting message is played it then rings the lines again so that it can be answered by the answering machine or any phone company voice mail or answering service. This way the night message can inform the callers to stay on the line to leave a message even for a specific voice mail extension.
Telemarketer Zap:This device automatically zaps the unwanted telemarketers calls.

  • Provides "Audio Test" push button switch
  • Provides both Input and out put audio jacks
  • Configuration slide switch allows many customizations 
  • Compatible with features such as centrex, center net, caller ID, call waiting, 3 way calling, and answering machines, etc.( in call waiting provides music-on-hold for one call)
  • Dual function allows just "digital player/recorder" function or just an analog phone adapter/controller or both
  • Supports both KSU type phone systems or Non-KSU regular analog phones

    digital player features:

    The audio program can be loaded into the SX8600 in several simple ways:

    • Card Load - by inserting the “True audio Flash card”, a cutting edge, flash technology, stamp sized re-record-able card ( a pre-recorded card with “thank you for holding…” and Royalty Free music by professional male and female voice artist talents is available)
    • “Email Auto Load”™- a revolutionary new way to automatically record into SX8600 via email
    • “CD Auto Load” - a convenient, easy, and automatic recording method into SX8600 using a standard CD /DVD player or a PC CD rom drive
    • Direct Load - a simple push button recording from any audio source such as a PC speaker jack, CD player, radio, tape, DVD player, iPod or MP3 player, etc.
    • Microphone Load - a simple push button recording using an optional Headset with microphone

    “Email Auto Load”™ SX8600 is the 1st device in the world with a new exclusive feature- it can automatically update it's audio content by playing an email via any PC speaker jack.

    “CD Auto Load” The SX8600 can be audio loaded via a CD player or a PC CD rom drive automatically. connecting to a PC or a CD player a program audio update can be done by just inserting a CD and walking away.

    Microphone/Headset: The SX8600 headset with adjustable microphone is available for user level recordings by just pressing one "REC" button. The rich sounding microphone allows full user record-ability. It can even record from multiple sources at the same time, a PC, CD player, iPod or other audio sources can be used as a "background" while microphone recording is taking place.

    • Dual Banks - there are 2 Banks to play/record into which allows a second bank to hold recordings for “Holidays”, “special” sales/events, etc. a switch on the SX8600 controls this function. Using this switch the SX8600 instantly starts its playback from the 2nd bank. It makes it so easy and convenient during the “holiday times” or anytime a different playback is needed.
    • Zero moving parts - 100% digital with no built-in CD or cassette player to wear and tear
    • Zero power storage - messages and music are retained all the time in power outage, playback automatically resumes when power is restored
    • All-solid-state design - no mechanical moving parts at all
    • Consistent audio output with absolutely no degradation in the sound quality throughout the product’s life
    • Highest level audio quality and fully maintenance free
    • up to 34 minutes of audio recording capability(flash card dependent)
    • Audio volume control with 500 miliwatts of power
    • Optional built-in fade in / fade out producer
    • CD level audio quality
    • Special coded encryption technology
    • Attractive design enclosure with wall mounting capability

User controls on SX8600:

    • Day or Night slide switch
    • Record button tactile switch
    • Microphone IN jack 3.5mm
    • Bank select slide switch Bank1 - Bank2
    • Automatic 8/600 ohm RCA jack for out put or Input
    • Volume control potentiometer with center tab
    • Audio In jack 3.5mm
    • Two 3 position slide switches for standard telephones
    • Telephone jacks
    • LED status lights for playback or recording indication
    • LED status lights to indicate lines in use or on Hold
    • Audio Test tactile switch
    • 12VAC jack
  • AC power adapter, 2 sets of phone cords and a 6 feet audio cord for recording and microphone /headset plus a pre-recorded flash card are all included.
  • Simple plug-in installation, easy to use
  • Five year manufacturer warranty, Made in USA

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For a newer product please visit  https://www.iholdmusic.com/shop/